MP4 | Video: 1280×720 | 61 kbps | 44 KHz | Duration: 2 Hours | 291 MB
Genre: eLearning | Language: English
Put a stop to poor communication habits – even the ones you don’t realize you have!
Ever wonder how some business analysts are so confident and always seem to have it together? I’ll show you how to be confident in communicating with stakeholders and gain their trust and respect.
Eliciting requirements from stakeholders is the most important part of a business analyst’s job. Everything you do, everything you document is based on those requirements. In order to achieve success in this area, you must have excellent communication skills.
Master Specific Communication Techniques to Set Yourself Apart from the Growing Crowd of Business Analysts
Know what questions to ask and how to ask them to get detailed requirements from stakeholders
Learn the techniques you should be using to respond to stakeholders in order to facilitate positive discussion
Identify listening filters that are keeping you from hearing and understanding the complete message from stakeholders
In this course we’ll fix, together, the bad communication habits that are keeping you from getting detailed requirements – even the ones you don’t realize you have!