Using Emotional Intelligence and Managing Aggressive People

Apply Emotional Intelligence Skills and Manage Aggressor on the Job
This a combo course, reuniting to different but related courses: Using Emotional Intelligence on the Job and Working with Aggressive People.

Using Emotional Intelligence on the Job

You feel that everything is wrong at work? Are you frustrated by your job? Is your working environment conflictual? Is it difficult to work with your colleagues? Do you feel like skipping work today?

If your answer is yes, the solution is simple: work on your emotional intelligence and everything will change. Take a short course with high impact.

After completing this course, you will be able to:

understand the impact of workplace emotions,
communicate with empathy,
apply key emotional intelligence skills in a confrontation scenario, and
help others to develop self-awareness and empathy.